Thank you for writing in. We appreciate the time and thought you've invested in being part of Forum.
We regret that due to space constraints, we are unable to publish your letter, in this instance. We look forward to your future contributions. Best wishes,
Yap Koon Hong
Forum editor
The Straits Times
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Since the letter was reject, might well publish here myself. Guess is due to mentioning of minister name.
The frustration here is until now, the NEA still not explianing the criteria for the various grading but only saying A is above 85%,etc. who case about 85% or 70%? what people need to know is for e.g. for C scoring 50 to 60 marks it mean that say the stall does not meet the 50 inspection item/obervation of say Never wash refrigerator regularly, Didnot wash hand after toilet etc. In this way, people will be able to decide if they should buy from a C stall. i hope eventually NEA will explain the full detail.
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Three lives (including the miscarriage) in the contaminated Indian Rojak case were lost. As a quality assurance professional, I hope to offer some suggestions regarding the policy and the important execution part.
1. Revamp the Stall grading system. Like a Zaobao columnist wrote, the grading is in-effective and people not taken seriously. Instead, coffee shop jokes about “A” being Aye Sai Chiak – Can eat, “B” is Buay Sai Chiak –Cannot eat. I would like to add C is for Chiak liao Si-Eat and die. Joke aside, I urge NEA to explain the real meaning of the grading to the public. If in the Geylang Serai Indian rojak stall was graded C recently but its food still kill people, should we not scrap C? Allow only “A” (and A*) like what Mr Kaw order all the hospital stalls to have? I also took this opportunity to urge him to exercise his authority as a Health Minister for Singapore, to help all Singaporean have hygiene food, not just those who work at or visit the hospital.2. The poison food can be the result of human and environmental issue introduced into Raw Ingredient supply (one chain), the storage (the 2nd chain), the preparation process (the 3rd, etc), the cooking, the serving and finally the consumption. The entire food chain needs to be controlled. Contamination could be introduced by human, equipments, and rats, flies, and cockroaches from neighbouring stalls. Worst still, it may come from the raw food from the wet market carry by these creatures. Hence, the point here is to look at the whole environment and not just a microscopic view of the stall. Redesign to separate the existing integrated wet market/hawker center, and build them separately from each other in the future. Also, introduce an overall grading for the centre. With this, the peer pressure is there for the stall to own the shared responsibility to make better grading. The above are policy, let not forget the execution and enforcement part, like many forum writers suggested, NEA should formulate an effective policy to make it a serious business for the stalls and center about the grading, for example, rental rebate as reward and license suspension as deterrent, etc. Hope 3 lost lives is enough for various government agencies in charge to take it seriously and work together to ensure policy and corrective actions are put in place